Methodologies and Approaches
Socio-technical Approach Applied to Business
The Sociotechnical Theory refers to the interrelation between the social and technical aspects of an organization or multiple organizations working together.
Sociotechnical theory involves joint optimization, with a shared emphasis on striving for excellence in technical performance and the quality of people’s work life.
Therefore, sociotechnical theory deals with joint optimization, meaning designing the social system and the technical system to function harmoniously together.